Do I sign any contract to activate fashion subscription?
No, you don’t sing any contract. No strings attached. You can pause or cancel anytime.
How do I get started?
Create an account with E-Garderobe. Log in into your user account, go to subscription tab and press button start subscription. Select subscription plan tailor to your needs. Enter your debit or credit card information.
Do I pay any extra fees on top of subscription?
No, you don’t pay any extra fees besides selected subscription fees. If you use all your free shipping assigned to your subscription, you will have to pay additional shipping fees totaling 17zl per package.
Do I have to clean rented garments?
No, dry-cleaning services are included in your plan.
What is the rental period?
4 days is your rental period. We don’t count Sundays as an additional rental day.
How many garments can I rent within a month?
Everything depends on the selected subscription plan; rentals start from 2 to 10 garments per month.
How does shipping and returns work?
DPD courier is delivering a package to your home, office or hotel. You can return a package to any DPD pick up point in your town or order a courier pick-up to your home, office or hotel. Every package has its return label.
What if I order wrong size?
You can exchange your garment for bigger or smaller size. Please remember to don’t detach security tags.
Which items can I rent with my subscription?
There are over 500 units of selected premium garments that you choose to rent with your subscription.
What if I damage or strain rented garment?
All rental garments are insured so you don’t have to worry about anything, we take care of it!
