Express shipping throughout Poland

E-Garderobe basic information

How does E-Garderobe work?

Pick your dream garment


We feature an endless collection with more than 400 units from top international designers. Sizes range from XS to XL, which means we have something for everyone. Search thousands of looks by date, size, style, occasion and more - our search filters will help you to find a perfect garment that will fit to your body type and event. Please read our stylist notes and measurements of each garment located in every product tab.

Find the right size


To guarantee that you will pick the right size and fit, E-Garderobe offers free virtual stylist appointments (press here to set up your appointment), or a try-on service that will be delivered anywhere you want – your house, office, hotel or any location in Poland (press here to read more). If you have any additional questions, please don’t hesitate to contact us via e-mail (press here) or live chat located on the lower right corner of the page.

Rent it


As soon as you find what you like, please choose the right size and then the date that you want to receive your package. You can select either 4 or 7 days rental period. We strongly recommend choosing a delivery date 1 or 2 days before your event. You can place your order after adding all your desired merchandise to the basket.

Express delivery


We will deliver your package in a convenient and time-saving way anywhere you want – your house, office, hotel or any location in Poland. If you place your order before 1 p.m. we guarantee that your package will be delivered on the next business day.

Love it


After receiving your order have fun and always dress to impress. Make sure you take photos, as we love to see our customers looking amazing in our garments. The right outfit can make you feel like you can conquer the world. Get ready for all the compliments! Don’t forget to tag us #egarderobe on Instagram and Facebook. We love sharing our clients’ outfit inspirations on our profile.

Return of items


One day before your return date, please log in to your account at www.E-Garderobe.com, go to the “order a courier” tab and select what time you want the DPD courier to pick up the package from you. You also have an option to drop off the package at the nearest DPD pickup point located in your city. For try-on merchandise, please remember that the package has to be given to DPD before 1 p.m. on the day after you receive it.

Do you have showroom where I can come and try on a dress?

At the moment we don’t have showroom but it doesn’t change the fact that soon you will be able to visit us at our permanent location in Warsaw. We are still looking for this perfect place that will make you feel like at home.

Does E-Garderobe ship internationally?

At this time we only ship orders within Republic of Poland.

Can I try on a dress before placing my order?

Unfortunately at the moment we don’t have a showroom where clients will be able to try on our merchandise. We are doing our best to select merchandise that will fit to your body type. If you are not sure about your size or style that will fit to your body, please don’t hesitate to contact our stylist at stylist@e-garderobe.com or set up an appointment directly at stylist appointment tab. We also recommend you to check our style & fit tab where you can find additional information how to properly measure yourself.

How can I set up a stylist appointment?

If you are not sure what to wear and what size will fit you, please don’t hesitate to set up free stylist appointment. Go to a stylist appointment tab and select the date and time that you want our stylist to contact you.

Can I buy a rented dress?

At the moment our collection is only available for rental. If you fall in love with a rented garment and would like to purchase it, please contact us at info@e-garderobe.com and we will contact designer directly for you and see if it is available at their stock.

Do you have a wait list for top rented items?

If the item that you like is not currently available for rental, please add your e-mail address to our waiting list and we will send you notification as soon as the merchandise will be available. In the meantime, you can also e-mail our stylist stylist@e-garderobe.com to see what similar styles she can pick for you.

E-Garderobe rental policy

What happens when my dress doesn’t fit? Can I return a dress?

Of course you can return a dress if it doesn’t fit you. We guarantee to refund your rental price if the garment wasn’t worn and has all the labels and security tags attached. To receive a full refund, please return your rental garment after 24 hours from the moment you received it. You can order a courier pick up by going to “ order courier” tab located in your user panel. Inside the box you will find a return label and envelope. If you have any additional questions, please contact us via chat or e-mail.

When should I return my rented garment?

You have to return your rented garment after 4 or 7 days depending of your rental duration. If you order a try-on services you have to return it after 24 hours with the exception of Sunday and holidays. Please remember that you have to set up a courier pick up 1 day before courier will come and collect the package from you.

What happened if I don’t return merchandise on time?

E-Garderobe user has to return merchandise on the last day of rental. You can order a courier to come to a designated address or drop the package at nearest DPD pick up point. Please remember that all the returns must be place before 1 pm. If you don’t return the package on time, E-Garderobe will charge you penalty fee of 50 zloty per day.

Will the merchandise need to be iron upon arrival?

E-Gardrobe team does everything that it takes to make sure that your merchandise arrives wrinkle-free. Each of the garments is dry cleaned, steamed and ironed before being placed in the garment bag and shipping box. If you will receive merchandise with slight wrinkles, please try to steam the garment on low heat or contact E-Garderobe stylist for additional instructions.

Will the merchandise need to be washed upon arrival?

E-Gardrobe team does everything that it takes to make sure that your merchandise arrives wrinkle-free. Each of the garments is dry cleaned, steamed and ironed before being placed in the garment bag and shipping box. If you will receive merchandise with slight wrinkles, please try to steam the garment on low heat or contact E-Garderobe stylist for additional instructions.

What happens if I accidently damage or stain a dress?

Red wine is great in you, not on you. We understand that some accidents happen. Our rental service has a mandatory insurance fee of 6 zlotych, which covers minor damages, and food stains. Don’t try to clean or fix the dress yourself, simply e-mail us.

Plan your rental

What time can I expect my package delivery?

Our courier deliveries are made between 9 am and 7 pm during the weekdays, Saturday deliveries until 1 pm. We provide tracking information to our clients to see when the package is going to be delivered.

How much does shipping cost? When do I receive my package?

E-Garderobe provides free ground shipping if your order exceeds 350 zlotych. If the order is less than 350 zlotych, client will be charged shipping cost. You will receive your package within 2 business days.

When should I make a reservation for item I would like to rent?

You can make your reservation up to 3 months in advance and schedule exact day for your order delivery. Please remember to place your order before 1 pm to receive your package next business day.

What happened if the return date is during the weekend or holiday?

If your return date is during the weekend or holiday, please return your package next business day.

Can you deliver to another address or hotel?

E-Garderobe can ship your package anywhere in Poland. If you want to receive your package in the hotel, please put the hotel name, your room number and make sure that concierge is aware of your package delivery.

Is a signature required for delivery?

Courier delivery requires signature. If you are not available at your shipping address, your order can be left with signature pick up confirmation with your neighbor, doorman or front desk. If these options are not available, our courier will deliver your order on the next business day.

Do you ship to P.O. boxes?

Unfortunately E-Garderobe does not ship to P.O boxes. We need a valid residence, company or hotel for successful deliveries of our packages.

Your order

When my credit/debit card will get charge for my order?

Your credit/ debit card will get charged as soon as you will be finished with placing your order.

How can I make changes to my order?

In your “orders” section you can see which adjustments can be made. If your order has been processed already, you can’t make any changes. Please don’t hesitate to contact us if you have any questions.

How can I cancel my order?

You can cancel your order before it has been processed. After you cancel your order you will receive a refund or store credit within 2-5 business days.

Your cancellation made over 14 days before your delivery will result in form of your original payment. Your cancellations made fewer than 14 days will result in store credit that you can use for your E-Garderobe rentals.

Any cancelations made 7 or fewer days before your delivery date will result in a store credit with 50 zloty cancellation fee deducted from your original store credit.
How it works

How E-Garderobe works

x
  • 01.
    Pick your dream garment

    We feature an endless collection with more than 400 units from top international designers. Sizes range from XS to XL, which means we have something for everyone. Search thousands of looks by date, size, style, occasion and more - our search filters will help you to find a perfect garment that will fit to your body type and event. Please read our stylist notes and measurements of each garment located in every product tab.

  • 02.
    Find the right size

    To guarantee that you will pick the right size and fit, E-Garderobe offers free virtual stylist appointments (press here to set up your appointment), or a try-on service that will be delivered anywhere you want – your house, office, hotel or any location in Poland (press here to read more). If you have any additional questions, please don’t hesitate to contact us via e-mail (press here) or live chat located on the lower right corner of the page.

  • 03.
    Rent it

    As soon as you find what you like, please choose the right size and then the date that you want to receive your package. You can select either 4 or 7 days rental period. We strongly recommend choosing a delivery date 1 or 2 days before your event. You can place your order after adding all your desired merchandise to the basket.

  • 04.
    Express delivery

    We will deliver your package in a convenient and time-saving way anywhere you want – your house, office, hotel or any location in Poland. If you place your order before 1 p.m. we guarantee that your package will be delivered on the next business day.

  • 05.
    Love it

    After receiving your order have fun and always dress to impress. Make sure you take photos, as we love to see our customers looking amazing in our garments. The right outfit can make you feel like you can conquer the world. Get ready for all the compliments! Don’t forget to tag us #egarderobe on Instagram and Facebook. We love sharing our clients’ outfit inspirations on our profile.

  • 06.
    Return of items

    One day before your return date, please log in to your account at www.E-Garderobe.com, go to the “order a courier” tab and select what time you want the DPD courier to pick up the package from you. You also have an option to drop off the package at the nearest DPD pickup point located in your city. For try-on merchandise, please remember that the package has to be given to DPD before 1 p.m. on the day after you receive it.

See tutorials